If a device that has been formatted as extended storage is already connected to your PS4, your PS4 will not recognize an additional external storage device. The PS4 system just recognizes one external storage device at a time. So, make sure your Seagate game drive is the only storage device connected externally to PS4. The PS4 system doesn’t accept multiple storage devices connected to it externally.Actually, Seagate has released two models of the game drive, one for PS4 and the other for Xbox. Make sure the Seagate external hard drive you’re using is compatible with the PS4 platform.It is possible that the USB port through which you connect the Seagate game drive to the PS4 is actually malfunctioning, thus the Seagate external hard drive might work properly with another port. Try connecting the Seagate PS4 external hard drive through another USB port of your console.If you encounter the issue that the Seagate PS4 external hard drive not showing up or recognized from the very beginning and you have never made it work before, one of the solutions laid out below might be the right fix for your issue.īefore you try any technical methods, you can do the following self-examination to troubleshoot the Seagate PS4 game drive not working issue by yourself. Case 1: Seagate PS4 External Hard Drive Not Working from the Beginning
So, how to fix that issue and enjoy using the Seagate PS4 external hard drive again? Let’s start the troubleshooting journey. These are the most common reasons why the Seagate PS4 external hard drive is not working or recognized.
The USB cable of the Seagate external HDD is not functioning properly, or the USB-SATA bridge of the Seagate game drive is defective/malfunctioning.The Seagate external hard drive itself is defective and needs maintenance.
When the Seagate PS4 external hard drive isn’t working with you, either that it turns on but the PS4 system can’t recognize/detect it, or that it won’t turn on at all, then it can be for the following reasons: Common Reasons Why Seagate external hard drive is not working/detected on PS4 Which exactly is your case? Figure out your own case and find the corresponding solutions in the following contents. On the other hand, other users would have their Seagate PS4 external hard drive working flawlessly before, but it stopped working suddenly without any warning or sign. Some users reported that from the very beginning they tried to use the Seagate external HDD on their PS4, it would not work at all. If the Seagate external hard drive suddenly stopped working on PS4, perhaps there are some problems with the Seagate PS4 game drive itself or something wrong with the PS4 system. In other cases, the PS4 console doesn’t respond to the connected Seagate external hard drive without any error messages. It happens sometimes that users receive an error message stating that the USB storage device is not connected, whereas the Seagate PS4 external hard drive is already connected to the PS4 USB port. As a result, they are unable to access the games or applications saved in the Seagate PS4 game drive, which is really a frustrating problem. Summary Of the ProblemĪccording to the reports from PS4 users, the Seagate external hard drive cannot be connected or recognized or is not showing up in their PS4. So, what can you do when your Seagate external hard drive is not working on PS4? How to fix that and get it back to work? This is what you’re going to learn in this comprehensive article. But due to some reasons, Seagate external hard drive may stop working on PS4 and is no longer usable. In fact, it is one of the most recommended external hard drives for PS4 consoles. Seagate PS4 game drive is a great external hard drive solution for PS4.